Author Archive

Leading with Encouragement

Effective leaders realize that to be successful in today’s working world, they must practice creating an environment which fosters results-based feedback and positive morale. Lack of recognition is one of the top two reasons why employees leave their job. In this leading with encouragement workshop, leaders will gain strategies for utilizing recognition and empowerment with […]

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Posted in: Management Development

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Quality Customer Service Skills Training Workshop

Session Goals In this interactive Quality Customer Service Skills training we will… improve understanding of our customer needs and expectations and how to meet them enhance “people skills” and flexibility of team members when dealing with customers provide proven tools that help with the support and consistent delivery of great service To achieve the workshop […]

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Posted in: Employee/Team Development

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Managing Stress – Making Stress Work for You

Managing Stress – Making Stress Work for You Click here to download course description. Goal This course is designed to provide you with effective methods for attaining greater control in your work and personal life. It can also assist you in maintaining your optimal stress and performance levels.   Objectives With an open mind and […]

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Posted in: Uncategorized

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Time and Priority Management

Click here to download course description. Time and Priority Management This workshop is designed to help you build and maintain a time and priority management system that works for you in your environment.  It provides a structured approach for being more effective with tools that can assist you in focusing on and accomplishing what’s most […]

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Posted in: Uncategorized

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