Effective Problem Solving and Action Planning Skills

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This workshop is designed to help participants understand and better apply some proven problem solving and action planning  processes to both work and personal situations.

Audience:

Managers, supervisors, and employees who wish to strengthen their ability to effectively identify and approach problems and decisions with a proven step-by-step process. This course is ideal for creating greater consistency within teams and equipping them with helpful problem solving process tools and worksheets.  Group size: from 8 to 24 people.

Participant Benefits:

• Review ingredients of successful problem solving processes
• Identify existing performance problems
• Incorporate a proven five-step problem solving process
• Practice brainstorming causes and their roots
• Practice brainstorming solutions
• Practice using specific planning worksheets
• Review ways to work the plan and monitor progress

Tangible Results:

 This program is highly interactive, provides practical approaches for everyday use and it invites noticeable improvements in problem-solving and decision-Making. Many of our clients have used this course to train more employees or even their entire staff due to the welcomed results.

Accountability & Measurement:

This single-day workshop includes self-assessments and a follow-up email reminder after sessions to accelerate and reinforce application after the training. These follow-up approaches (and optional compatible training modules) help boost sustainability and daily practice by more of your people.

Program Delivery Includes:

• Interactive workshop and useful reference workbook
• In session individual personal communication improvement plan
• Quick and helpful self-assessments and group hands-on practice
• Executive summary of all participant feedback

Program Length/Commitment:

Standard program structure is:  One full-day, with up to an email reminder within 4 weeks to support application and practice time and to help reinforce positive communication behavior improvements.

Proven Program Flow:

• Review ingredients of successful problem solving processes
• Identify existing performance problems
• Incorporate a proven five-step problem solving process
• Practice brainstorming causes and their roots
• Practice brainstorming solutions
• Practice using specific planning worksheets
• Review ways to work the plan and monitor progress

Program Investment:

Program investment for this Instructor-Lead, interactive workshop is $__,000 plus expenses

Target Growth Areas:

• Problem solving skills
• Decision Making Skills
• Action Planning
• Process improvement tools
• Listening skill improvement practices
• Leadership communication tools
• Interdepartmental communication
• Greater cooperation/team trust

“The single biggest problem in communication is the illusion that it has taken place”.
        – George Bernard Shaw

 “Electric communication will never be a substitute for the face of someone who with their soul encourages another person to be brave and true.”
– Author: Charles Dickens

When asked: “would you recommend this workshop to others?”  Out of the last 10 workshops we conducted,

95% of participants said “YES”.

When asked to who or why? Some of the many participant comments were:

•  All of our company!
• Good for every organization.
• Gives some very realistic and life  situations for communication.
• Everyone has room for improvement.
• To all Supervisors.
• Co-workers, so they can be better listeners.
• Others in my group and my boss.
• Colleagues I work closely with.
• Co-workers – we all can use some help in communicating with others.
• All engineers to better communicate with customers.
• Other co-workers.
• Working level leaders in the company.
• The whole company.